Please refer to your Member Guide to confirm that your pharmacy benefits are offered through Blue Cross NC. (In some cases, employer groups carve out the prescription drug benefit and contract with a vendor separately. Prescription drug claims should be sent to: To file a claim for prescription drug benefits obtained at a non-participating pharmacy, you may download the form online. If your member ID card says Medco on the back, your prescription benefits are administered through Medco, Inc. Complete a claim form to file a claim for prescription drug benefits obtained at a non-participating pharmacy. If your member ID card says Prime Therapeutics on back, your prescription benefits are administered through Prime Therapeutics. If you need a claim form or help on how to file a claim, call Blue Cross NC's Customer Service at 1-87 or write to: However, you will need to file claims for any lenses, frames and dental products or services received. The participating provider will file claims for you. In most instances you do not have to file claims. During the public health emergency (PHE), Blue Cross and Blue Shield of Minnesota.
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